Effective from April 2021
This Privacy Notice describes the personal information practices of Scape Student Ltd and Scape UK Management Ltd in the UK with respect to information about our customers and visitors to our Websites, including the types of personal information we collect, how we may use this information and with whom we may share it.
Scape Student Ltd is limited company registered in England and Wales under company number 12681556 and have our registered office at have our registered office at Cardale Park, Harrogate, North Yorkshire HG3 1RY. OurVAT number is 356259084.
Scape UK Management Ltd is limited company registered in England and Wales under company number 12442982 and have our registered office at Cardale Park, Harrogate, North Yorkshire HG3 1RY. Our VAT number is 360029038.
Our main trading address is Scape Shoreditch, Works House, 45 Brunswick Place, London N1 6DX. Our VAT number is 356259084. We are operators of purpose-built residential and student accommodation across the UK, with head offices in Harrogate and London.
We are a 'data controller' for the purposes of the Data Protection Laws and we are responsible for, and control the processing of, your personal information.
Please read the following carefully. By visiting www.livingbyscape.com and scape.com (the Website) and providing us with your personal data, you are agreeing to be informed about the practices described in this Privacy Notice and it contains important information on:
If you need extra help to view this notice or require it in another format (for example: audio, large print, braille) please contact us at Preferences.firstname.lastname@example.org
If you wish to contact us or have any questions about this Privacy Notice or the information we hold about you, please send an email to DataRequest.email@example.com or write to us at The Data Protection Office, Scape Student Ltd, 4 Greengate, Cardale Park, Harrogate, HG3 1GY
We collect that information from you when you complete any of our forms on this website or in person or when you correspond with us by phone, email or otherwise in order to
When you register for the various services provided by the Website, update your registration details or otherwise use or register to use our services your Personal Information is collected by us.
Personal Information may include, but is not limited to:
Information provided by you relating to;
By giving us information on behalf of someone else, you confirm that the other individual has appointed you to act on his/her behalf and has agreed that you can do so. For example, you may need to provide us with contact details of a person whom you wish us to contact in case of an emergency.
If necessary, we will receive information about you from other sources (such as Booking Agents and online payment service providers), which we will add to the information we already hold about you in order to enhance your experience with Scape.
The information provided is used to:
If you have opted-in to marketing communications, you can subsequently elect not to receive marketing communications from Scape by following the opt-out instructions in the marketing communications we send you, send a message through the contact feature on livingbyscape.com or contacting us at the address or email address provided in the contact section at the end of this notice. Please note that if you opt out of receiving marketing communications from us, we may still send communications to you concerning your account(s) with Scape.
Scape is committed to taking appropriate measures designed to keep personal information secure. We have in place technical, administrative, and physical procedures designed to protect personal information from accidental, unlawful or unauthorised loss, access, disclosure, use, alteration, or destruction. While we take efforts to safeguard our information systems, no website, mobile application, computer system, or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
During the online registration process we allocate cookies during the registration process for our services. These cookies will hold information collected during your registration and will allow us to recognise you as a web visitor and provide you with the services you require. The type of cookie that we use is known as a 'session-based' cookie and is allocated to your computer only for the duration of your visit to our web site. The second type of cookie is known as a 'persistent' cookie. These cookies will remain on your computer for a period of time set for each cookie.
Other companies which advertise or offer their products or services on our web sites may also allocate cookies to your computer. These cookies are used:
How you can refuse or opt out of cookies: Most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all. For further information on cookies and how to manage them you can go to www.ico.org.uk/for-the-public/online/cookies/
The periods for which we keep your information will vary according to the purpose for which we use the information. Unless there is a specific legal requirement to keep your information we will not keep it for longer than necessary for the purposes for which the data was collected or for which it is to be further processed. We have an internal data retention policy that details the duration for which we keep certain categories of data.
Personal Information provided to us will be transferred to and processed within the United Kingdom and other members of the European Union (EU). We do not process information in countries outside of the United Kingdom or the EU.
We may change this Privacy Statement from time to time. If we change the Privacy Statement, we will post the revised version here and change the “Effective Date” listed at the top of this Statement. We encourage you to check here periodically for the most up-to-date version of our Statement.
Email us : DataRequest.firstname.lastname@example.org
Write to us at: TheData Protection Office, Scape Student Living Ltd, 4 Greengate, Cardale Park,Harrogate, HG3 1GY